Volcano Hot Pot & BBQ I-Drive - Orlando, Florida

Marcel May

Wir sind heute auf Grund der guten Bewertungen ins Volcano Hot & Pot zum Essen gegangen. Unsere Erwartungen wurden übertroffen. Super große Auswahl am Buffet, welches ständig aufgefüllt wurde, der Service war super nett und aufmerksam. Das Essen hat alles sehr lecker geschmeckt und wir kommen eventuell nochmal in den nächsten 4 Tagen, wir sind leider nur für 4 Tage hier und reisen dann weiter.
Preis/Leistung ist TOP!
Nur zu empfehlen!

Movies from the Hühner

Richtig geil, hatten Hot Pot & BBQ das Essen ist frisch und gut gekühlt, alles Top sauber, der Service sehr aufmerksam und freundlich, man wird von einem Roboter an den Tisch gebracht, der Preis/Person 34,99$ ist absolut gerechtfertigt für das was man bekommt, können das Volcano bedenkenlos empfehlen

Alexandra

I love hot pot! One of my comfort foods and I always look forward to. Volcano hot pot & BBQ is always a clean and inviting spot, I enjoy going for date nights or just with friends. The area where the food place is clean and the food always looks fresh, there are tongs for you to grab items and plates in reach to stock up for your table. The wait staff is very attentive and if you need assistance they’re very helpful. I can’t give recommendations for the bbq only cause I haven’t had that option when dining but I highly recommend the hot pot option.

T F

The service here was incredibly disappointing. I visited with my mother, expecting a pleasant experience, only to encounter a series of frustrating issues.

To begin, after our server took our order for drinks and a hot pot, he disappeared for an exceptionally long time, nearly 30 minutes. When he finally returned, the drinks tasted watered down, and he had completely forgotten the pot. We reminded him of our order, but once again, he was gone for an extended period. After waiting with our food sitting at the table to cook, I decided to approach the front desk to request for a different server and fresh drinks, as the originals were undrinkable. Shortly after that, our server returned with the pots ordered and drinks, but with a nasty attitude, referencing our request for a new server.

The second server started off well, showing attentiveness and accommodating us, but after a while, he turned off our BBQ stove and disappeared. We were left waiting with food on the grill that wasn’t cooking, and after about another 30 more minutes without service, I saw him across the room, assisting other customers. Which was not an issue, however he never came back to even ask if we needed any type of assistance. In addition, not once did anyone check in on us for drink refills or anything else. Frustrated, I went to the front desk a second time to ask for assistance, only to be met with rudeness from the guy sitting at the desk, who quickly brushed me off.

At this time, the restaurant was clearly packed, and while I understand the challenges of a busy night, there was an evident lack of sufficient staff to meet the needs of all patrons spending their hard earned money. To make matters worse, we weren’t the only ones struggling to receive service, the table in front of us, complained they also had to leave their seats to seek out assistance.

Overall, this experience gave me the impression that if the establishment cannot adequately accommodate its guests, it should reconsider its capacity and staffing levels. The lack of attentiveness, and not to mention respect from the staff was astounding. Especially, given that the restaurant wasn’t crowded at the time we arrived.

GOOD FOOD RESTAURANTEUR

Volcano is one of my favorite spots for hot pot and BBQ. The selection of seafood, red meats, vegetables, and fruits is impressive, always fresh and varied. The staff is incredibly attentive and friendly, creating a calm and welcoming atmosphere. Although there is a 90-minute limit per table during peak hours, I've never felt rushed or uncomfortable. The Tom Yum soup is, without a doubt, my favorite; its flavor is unparalleled, and I consider it the best I've ever had. Thank you, Volcano, for every wonderful experience!

Mike Deadspace

Great food and amazing staff! Prices isn't too expensive. Very clean restaurant and atmosphere is great for families.
Very big booths.... 90 minutes max. Plenty of time to eat and relax.

Lissette Reina

I really enjoyed myself! Large party friendly! Great place to celebrate a birthday. Large spread of fresh food and veggies to choose from! Many choices! Friendly staff with great suggestions for a newbie like me.
They have Boba! My favorite, passion fruit and black Boba.
Buffet style. Come hungry because there are no to go boxes. We did the K-BBQ and hot pot combo. Great price point. I have paid more for just the BBQ and wasn't given so much to choose from.
Clean, bright, and spacious. I will be back.

Su Lim

If you like Asian style hot pot, this is the place to go. They have the freshest and most delicious looking seafood I have ever seen, all need to be cooked or boiled of course. They have the variety of broth base just like what I have experienced in Taiwan, and variety of dipping sauce that is suitable for any palates from Japan, Korea to SE Asia, or inland Sichuan style. Highly recommend it.