Hotpot Alley - Austin, Texas

Min Tan

They’ve introduced some new claypot series. If you like spicy food, I recommend trying H1—it’s delicious and spicy, and you can change the complimentary steam rice for rice noodles. For those who can’t handle spicy, I suggest H7, which is my child’s favorite. For all these claypot, they have bean sprout, celery and onion in it, you can add or remove vegetables as you like—just let the waitress know, and they’ll accommodate your preferences. On Mondays, they offer a CQ chicken pot at half price, enough for two people. If you like extra spice, you can ask them to add more chili in the soup. The flavor is amazing. The staff is very friendly, and is not expensive. I’ll definitely be coming back often! Oh, I forgot to say, the shaved ice is my kids' favorite. They ordered the mango shaved ice every time.

skye Spicer

What an experience. The staff was amazing. The first time here, staff helped us pick out an amazing meal. Everything had a uniquely great taste.

James Bush

I have been to many hot pot restaurants around the country. This is by far the saddest and the worse. Thje first indication that this would be a disaster was seeing the lock box on the front door. This means that the property is either closing down or being sold. They were ridiculously under staffed. The Place had no life, and as the sign on the wall said, "No WiFi", another sign that this was a bad idea. Instead of individual hot pots such as I have been accustomed to, there was one pot for our party of three to share. One of us wanted beef, one chicken, and one seafood. How do you accommodate the three individualized tastes? Each platter was sold individually, to include vegetables. Most hot pots that I went to had a conveyor belt or a person bringing refills to your table. Not here. The QR code in our booth was out of order. This was not a good dining experience. I'd skip it and find a real one if I were you.

Jasmine

10/10 will go again! The hotpot and clay pot options were great! I definitely recommend the CQ Chicken Pot. The staff will add soup base to turn it into a hot pot if you want. The chicken and soup itself are so flavorful. The portions are insane in the best ways. This will definitely be one of my go-to spots from now on! Staff is super friendly and came by to check on us frequently. They added soup base to our hot pot a few times and made sure we were well fed before leaving.

PS Family

Had 4 claypots take out last weekend. While driving home, i smelled something burn but thought it was normal as rice could be burn on the bottom for claypot. However, sauces were spilled all over and plastic was burned and broken. Made a huge mess to my car. Food itself was fine but the experience was unpleasant.

meghan rivera

We eat hotpot a lot and all over the place. This place is hands down the sweetest place I have ever been. The staff are incredibly helpful. They are attentive and just all around sweet. On topnof it the food is delicious! Great place to get Hot pot! Thanks for making my daughters bday special ?

Lori R.

You guys ROCKED OUR WORLD this Thursday when we treated his daughter to dinner. Fabulous set up. Great food items, and friendly people. It averaged us about $33 per person with tip and taxes, but well worth the healthy delicious meal and ambience we enjoyed. We will be back!

David Pham

Nut allergy friendly, I wrote a request on my order.

Review is for to-go via Uber Eats. I ordered two of the Spicy Beef Claypot Rice and there was a promotion for their new menu item to do buy one get one free. Note the price is much more expensive on the ($18 vs $12-13) so it's not much of a discount.

I picked up as soon as notified and the food was still piping hot when I got home.

The food was okay. I give the dish maybe a 3/5. The portions were excellent (got full) but overall there was a lot of rice and not much meat or vegetables. There were only 3-4 pieces each of Chinese sausage, beef, and broccoli and the one poached egg. I would have appreciated it if the rice was a little crispier as a result of the clay pot heating, which it surprisingly wasn't.

However, the presentation was excellent. We were given clay pots to go (pretty unique!) and the value for two was really good. Overall, for the to-go value of my order, I'd come back and try it again.